Help & Troubleshooting. If something goes wrong, start here. Topaz Help Center; Help & Troubleshooting Host Editor Configuration Guides. Safari 12 no longer supports plug-ins, so that takes care of the Webvideoplugin. Can't speak to the other browser reasons. If you were referring to this product as a plug-in, and it really is a legacy Safari extension (.safariextz), then Safari 12 will not support it when provided outside of the Safari Extensions Gallery in the Mac App Store.
- How to solve the 'Please click here to download plug-in'.
- The drive is probably now formatted for a Mac only file system. To format for a PC: Insert the drive in the Mac and start Disk Utility (Utilities folder). Select the drive in the left column. Be sure to select the drive (all the way to the left) not a volume (indented below the drive name). Select the 'Partition' tab.
This guide will help you setup and configure Dynamic DNS within your Hikvision Camera/DVR/NVR.
(Firmware 3.4.80 Build 161128)
How to solve the 'Please click here to download plug-in'.
Start by accessing your Hikvision device by entering in the LAN address in the URL bar (ours happens to be 192.168.1.9, yours might be different):
Enter in your username and password and then log into your Hikvision device:
From here, navigate to the DDNS page on your device (Configuration > Network > Basic Settings > DDNS). In this example, we are using the Turbo HD DVR (DS-7200):
The proper settings are as follows:
DDNS Type: No-IP
Server Address: dynupdate.no-ip.com
Domain: YourNoIPDomain (example.ddns.net)
User Name: YourNoIPUsername
Password: YourNoIPPassword
Once everything is filled out correctly, click on the “Save” button.
Group features on Hikvision devices currently only work for our Managed Access users. This guide will be updated once the feature is available to all users.
In order for the update to send successfully, you will need to use the following format:
DDNS Type: No-IP
Server Address: dynupdate.no-ip.com
Domain: YourNoIPDomain (example.domain.com)
User Name: Groupname%23Username
Password: NoIPGroupPassword
Hikvision Web Plugin
This is because encoding special characters like “#” or “:” are generally not supported on CCTV devices so URL encoding must be used instead. Your DDNS setup should look similar to this:
Depending on the web browser you are using, you may need to switch back and forth from the DDNS tab. This updates the “Status”. If everything was entered correctly, you should see the following message:
It might say “Connecting” for a while, but keep switching between the tabs and you should eventually see the “Normal” status.
Hikvision Browser Plugin Not Working
Congratulations! Your Hikvision device will now be sending out automatic DDNS updates to our server to ensure that you always stay connected.